Talbots

Consistently ignored. Finally posting after visiting this store 8-10 times over the past 2-3 years. I have been greeted by staff once. I mentioned this to a friend and she has experienced the same the Preston Royal store.

Wonderful clothes that look great on and actually fits me. Great customer service in the stores.

Ernestine, the personal shopper, is great! She helped find my Mom the perfect outfit for an upcoming event. Thanks Ernestine!

Anna S. is the BEST! She is so friendly she always meets every customer with a joyful smile and always willing to help in choosing the right clothes, and gives very useful advises. She always is in a good mood and because of her I feel like in a good loving family. She helped me with every purchase I made. Such wonderful people are rarely met in life. Only thanks to her I became a regular customer of the company. I do my shopping exactly in the Talbot where she works. I really recommend this store everybody!

Why does this Talbots not answer their phone? The automated greeting asks you to leave a msg and an associate will return your call. ‘Haven’t heard from anyone in a couple of hours. ‘Wanted to see if they had my size before I drive 18 miles. ‘Have shopped at Talbots since the late 70s… customer service could use some “polish” from years ago.