Holiday Inn Dallas-Richardson by IHG

Excellent stay at this Hotel for the State Bowling tournament. 1st impressions are everything and when we entered Maggie and Abdul were so welcoming and inviting. Check in was hassle free and we're promptly in our room on the 4th floor. Room was very clean and comfortable. Their was a small stain in the carpet , which was no problem for me and I don't think it would be a concern to anyone but to people who like to find something wrong everywhere they go. I slept like a baby , they had a church convention going on and if I hadn't saw them downstairs you wouldn't have known they were there. Great location and the staff were great. MR. Samuel in the restaurant was a joy to talk to , an Excellent host and a constant worker.He even told me a $2 bill was good luck, but he said only one 😀 😀 😀. The housekeeper Jacklin was so respectful and accommodating. I bowled horrible but the hotel made my visit to the Dallas area so refreshing. Thanks to everyone there !

Great hotel. The beds were amazing! They were plush and just so comfortable. I slept very solid. They have all kinds of event spaces here. There was a party when I was there. The gym is nice. They have an indoor and an outdoor pool. So you can get your cold plunge in the morning! They don't connect, but it looks like though! Overall I would absolutely stay here!

The front desk, restaurant, maintenance, and housekeeping staff were all very welcoming and accommodating. My room was clean, and I appreciated how well-lit the property was at night. While some reviews mention a musty smell or humidity in the rooms, I believe it’s important to consider that the building may be older. Overall, I had a pleasant stay.

Sheets where dam, and smelled of mildew. Shower wasnt cleaned before our check in. Hair was still in the tub. The restroom door stuck & didnt close properly. Hallways smelled of cigarettes. Room were dark, needs better lighting. However front desk was amazing offering to let us change rooms, & even look at the room before switching. We did opt to just check out a day early & stay at a different hotel. Probably wont book here again.

Senedu was amazing. Need more employees like her. She gave extra towels when I didn't even ask for them because she knew we had kids. She's great! Scarlett was great too. Very calm and did her job well.