Floor & Decor

Tons of tile options at the location in Plano! Love that you can bring samples home to see them in your own space. Best part is the customer service! Easy returns and great advice from Lakeiya Hunter. She suggested I simplify the design in my small space. It was the perfect advice! I also had great help with ordering by Rosie Esquivel at the ProDesk. She found what I needed at three different stores in DFW. She set-up the orders for easy pick-up to help save me the shipping fees. Your service rocks! Thank you, both!

I always love this place but I was disappointed that they didn’t have any cheaper options for a backsplash. I did find something I loved but paid $200 more than I wanted to. Hopefully, I can make a big return. They made checkout easy and made arranging for my contractor to pick up my order easy! That was a definite improvement.

Juan was very very helpful. Made the transaction possible and easy. Very convenient. Thanks a lot Juan

I am going to renovate both my bathrooms and needed a started point. Deleon’a (sp?)was super helpful, with creative and positive energy. He understood what I wanted after seeing the first shower wall tile I chose and continued to assist me with shower floor and main bathroom floor. He was very patient. I was a little overwhelmed walking into the store and he made the whole experience very pleasant and easy one. He was able to anticipate the needs and respond to everything very positively. Excellent customer service!

Fitz was so great at helping us with our project!! He made it so easy and was so kind! We look for him every time we come back into the store!!