5 reviews
Paid 40 dollars for French tip toes only for him to say my nails too small and he couldn’t make it look right. And I told him it was for a wedding. Wasted my time and money. This is how he let me leave the shop. Definitely charged me 40
Got my nails , feet and eyebrow done for my wedding. The gentleman who did my pedicure was great! He did a great job! The lady that did my nails did great for the most part. She did cut my cuticle middle finger, but for the most part I'm satisfied. My sister inlaw nails she was very satisfied with the lady. She said she took her time and really did an amazing job. The lady who did her pedicure did a great job as well. We had a great experience.
This was my 1st experience getting a full set at this Nail Salon; and Judy did an excellent job. She listened to what I wanted, and it came out exactly how I wanted. I also got a pedicure, and they did a great job on that also. The one thing I hate about getting a pedicure at some places is that they tend to let the gel polish float to the cuticle, and as time goes by the gel starts to lift. Not at Escape Nails, they mad sure to clean the cuticle area before curing. My husband also received a pedicure, and he enjoyed it also. Great job Escape Nails!👍🏽
They were able to get me in earlier than my appointment which I appreciated. However, I specifically requested that I needed my nails to last long for my trip & to look good. It seemed odd to me that my nail tech did not paint my nail ends as I had previously had them done like that before. He then told me that that wasn’t necessary so I went along with it. However, on day 3 my nails are already receding in color & the painting is extremely uneven. I get gel manicures often and I have never had this issue. I also use my hands for housework/work & have never had this issue previously. Now on my trip I barely do any work with my hands so it shouldve lasted longer. I am upset that my nails look this bad already so early in my trip.
I’ve been coming here for years when I visit my parents and finally popped in today. Before coming in, I took a glance at the reviews and saw multiple mentions of poor customer service. But I still decided to go today, because I remembered the good service and quality nails I had gotten in the past. However, the other reviews are definitely true, and I agree this place is not what it once was. Very disappointed with the service and quality of work. Henry and the other man who works there were fine. However, the blonde older woman was just terrible. She didn’t clean my cuticles before hand, which I asked for. She just dismissed me saying, “I’ll do it later”. As you can see on my thumb, there’s already a gap in between where the nail polish starts and my cuticle. We paid for cuticle service, but she didn’t do it and was visibly annoyed when I told her to put the polish all the way up to the cuticle. Not only that, when she finally did clean up around the area. She cut me on multiple fingers (as seen in the picture). The customer service was also very disappointing. She didn’t even make an effort to lean into the chair despite me getting a manicure and pedicure simultaneously. She kept shouting at me to move over. But I was sitting on the chair already with my right hand crossed over my chest, leaned over the arm rest. I was actually leaning over the chair to reach her because she refused to move closer. Terrible terrible experience and disappointed that this place has gone become this bad. The the other workers were fine, but that blonde woman is the reason that customers like myself will not be coming back. If you’re looking to spend your hard earned money on your nails, I would suggest looking elsewhere. This place will definitely disappoint.
4621 W Park Blvd #101
Plano, TX 75093
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