Amegy Bank

Been banking with Amegy for many years. No complaints. This location was nice and new. I used the drive through to make a simple deposit. I was greeted quickly and taken care of without issue. Done in 5 minutes. Customer service was excellent. Thank you!

I am really grateful for the service at this Amegy branch, especially Gigi. I began working with the bank about three months ago when I took over a financial role at our organization. They were quick to respond to all of our questions and concerns and helped us with some technical issues (our fault, not theirs!) with our account. We could not have done it without them.

The whole team is amazing! Gigi has been a great help in explaining different products and accounts to fit best for my needs. She’s very proactive. Their service has always been great. The location is ultra secure, as are most Amegy banks, but the extra security is appreciated, although others may find it overwhelming. Manisha, Gigi, and the whole Amegy team have always been top-notch. Want to know your bank and banker then Amegy bank is the bank for you.

I went to deposit a check and get a form notarized. However, I was bombarded with 20 questions regarding my check and personal life. I was informed that all the notaries were in a meeting and asked if I could wait a minute for one to become available. After waiting for 20 minutes, the teller inquired with the notary about her availability. The notary told her that I needed to keep waiting, with no indication of when someone would be free. I was the only customer in the bank, yet they couldn't spare 5 minutes to provide me with a helpful answer. Instead, I was told that I could keep calling in hopes of reaching a notary, as no one could provide me with a better time to return.

Came into this branch location earlier for a simple bank endorsement on a check from our insurance company. Check was made out to myself and my wife. I presented my i.d. which matches the names AND address on the check to be endorsed and after some initial hesitation from a staffer, was told that I could've taken the check without permission of my wife's acknowledgement. I was told they wouldn't endorse the check and I informed her this wasn't an issue six weeks ago at their location on NW Highway, for triple the amount. Was then told that branch was not operating u drr company policy. Which was extremely rude. I also had to ask for my check four times, to be returned to me, having to get louder before it was finally handed back to me. Extremely rude and ignorant, if not racist staff.